High employee turnover can cripple your business…
Thursday, February 20 | 12:00 PM - 1:00 PM
ATB Entrepreneur Centre, Grande Prairie
Two common reasons for high turn-over are:
1) Hiring the wrong person
Finding and keeping great employees takes work. Hiring is one of the toughest responsibilities’ a leader will face. When you’re short staffed, there is always a sense of urgency, other staff are pressured with extra work, service levels are impacted, and it is easy to hire out of desperation. Making a bad hire is more detrimental to your business than not picking one at all. The time,
money, negative impact on other employees and the risk of jeopardizing your culture and your company’s image is costly.
2) Poor on boarding processes
Once you have hired a new employee, their first days, weeks and months with your company will set the stage for their success or failure. Because your team has been short staffed, work has piled up and stress levels are high, there is pressure to have the new hire working up to speed right away. Out of this sense of urgency, the new hire is not put in a position to succeed. Training, establishing expectations for work performance, behaviors and the process of how they will be measured is often not communicated, leaving a new hire in a position to use their own judgement, mistakes are made. Now what you thought was a going to be a good employee feels like a bad hire.
During this session we will discuss strategies to help you avoid common hiring and on boarding mistakes and reduce employee turnover.
About your facilitator: Leanne Bradley
Leanne was raised in Chilliwack British Columbia. Shortly after high school, while enrolled in business administration Leanne joined Western Supplies, Wholesale Plumbing and Heating Distribution in a part time capacity. Western Supplies became Emco Limited, Leanne was offered a full-time position with career advancement opportunities. During her 13-year career with Emco, she joined HR as part of the National Training Team and become part of branch management. She gained operational, systemization, inventory control, logistics and management experience and skills, responsible for training over 1200 staff of all levels and divisions ranging from Plumbing, Heating, Waterworks, Industrial and Retail, from Thunder Bay Ontario to Vancouver Island British Columbia. Eventually relocating to the head off in Edmonton, Leanne became the Best Practices and Audit/Acquisitions Trainer for Alberta to Manitoba provinces. She eventually moved to
Grande Prairie when offered a position of Regional Operations Manager (OM) of a newly acquired 5 branch division of the organization. This OM role was to facilitate the transition of the 5 locations into corporate operations.
In 2004 Leanne’s career moved from corporate to the private sector, becoming the Personnel Manager for a 5-location, 50 employee optometry company for the next two years. She then found herself back in corporate distribution with Acklands-Grainger and during her 6 years she became manager of the Grande Prairie branch, responsible for a team of up to 17 people, over 8 million in annual revenue, 1 million in stocked inventory and in her final year accomplished and all-time 17% net profit branch high, representing a 9% increase during her time as branch manager.
Looking for her next challenge, Leanne returned to private sector, this time in the role of an entrepreneur. Joining then, Action Coach Grande Prairie, she partnered with Peter Lepinski, creating
Business Innovation Group (BIG) in March of 2012. The company added Human Resources, leadership training and development to its business and executive coaching platform. In 2015 BIG merged with Balanced Bookkeeping Solutions, purchasing the company in 2017, adding 8 team members and bookkeeping to the company’s service offering. Leanne is the COO and VP of Human Resource Services at BIG, she has a passion for helping people growth their skills, their team and their business