Effective Marketing Series with Kelli-Rae Tamaki: Customer Experience (Part III)
Tuesday, May 12 | 12:00 PM - 12:00 PM
ATB Entrepreneur Centre, Lethbridge
37 more seats available
The ATB Entrepreneur Centre in Lethbridge invites you to join us for a three-part series focusing on bettering your business and building the most effective marketing plan for your business.
Part 3: It’s all about the customer experience!
You could be doing all the tracking and marketing you can, but if the customer experience is not excellent, you are in big trouble! Focus on the customer experience processes, completing the marketing plan, converting leads (process), hitting revenue goals, and not wasting money (effective marketing in action). *could include “retail survival strategy” here* (possible guest speaker: Ryan Boles Shoe Solutions)
In this session, we will discuss:
- Customer Experience processes
- Completing the marketing plan
- Process for converting leads
- Reviews, Feedback & Referrals
- Company Culture
- Hitting your revenue goals
- Not wasting your money (effective marketing in action)
- Retail survival strategy
About the Speaker:
Kelli-Rae Tamaki has spent 19 years studying, running, owning, coaching and consulting with businesses in Canada. She’s incredibly passionate about constant and never ending improvement, having completed several business, personal development, and leadership training certifications in addition to her Masters in Business Administration (MBA). She takes her mission to improve lives and business very seriously, and works devotedly for every single client she is lucky enough to serve. She has been working as a business coach & consultant with Canadian business owners one on one (or via video conferencing) for over 5 years and has successfully applied her education, skills, and experience with every single one of them. She is also the Best Reviewed Business Coach & Consultant in Canada.
A few years ago she started a company, and sold it a few years later, after rapidly developing online assets. She currently owns half of another business in town, and runs the business
administration side while her awesome partner manages operations. In the last few years, she has created incredibly powerful online courses that help business owners increase profit, systemize their business, improve marketing effectiveness, and hone their leadership skills. They’re available on our website TMHBusiness.com
Finally, she provides a TON of free tools, resources and content to help business owners on her website. Her mission is to improve the dismal success rates of Canadian business, and her free
tools and resources are one of the ways she aims to do that.